FAQ


Frequently Asked Questions

How do I place an ad?

It's very easy to place an ad: click on the button "Add Listing" above right.

What does it cost to advertise?

The publication is 100% free throughout the website for 30 days. If you need an top ads or urgent ad you can buy an package when you adding an ad.

Which type of packages do you have?

To see the packages with prices go to this link Packages

What happens after the expiration of 30 days with my Regular Ad (FREE)?

After the 30 days of your package, your ad will be archived for another 10 days and will remain in the archive within those 10 days after archiving, it will not be public, but you will be able to renew it , otherwise it will be deleted from the database after this period, a few days before deletion, you will be notified by email. 

How long will the Paid Ad be active on the website?

Generally, a Paid Ad is automatically switched to Regular Ad (FREE) after 30, 60 or 90 days (depending on your package), and will be active for another 30 days as Regular Ad (FREE), after which it will be archived for 10 days (during which time you can reactivate it). You will receive an email one week before D-day and another one on deactivation day. After 10 days of archiving, your ad will be permanently removed from the website.

Ads added, but not activated by the user (including unpaid ones), will be deleted within 3 days. The platform is automatically set to control, delete, deactivate and archive all ads.

What do I do if the payment was made but my ad is not published?

In this case please let us know through Customer Support or directly at the payment department at the email address: payment@foxyad.com or pay@foxyglobal.com with the information of the payment requests made (Email or PayPal account, or transaction ID if is Stripe or Offline Payment). If the real payment was made then your ad will appear on the site.

What type of payment is accepted?

At the moment we only receive payments through Offline Payment, PayPal and Stripe and payment systems. In the future we will bring other types of payments, as new types of payments will be added, you will be notified by email or will be added under the site as a logo.

If I post an ad, will I also get more spam e-mails?

Absolutely not because your email address is not visible on the website.

I sold my item. How do I delete my ad?

Once your product is sold or leased, log in to your account to remove your ad.

Why don't they return my money to the account after they have blocked my ad?

Before submitting an advertisement and paying for it, the User ticks that he has read and agrees with the rules of the site Terms & Conditions. That is, you knowingly violate and understand the risk associated with such dishonest behavior.

I agree that I violated, but I see violations in others and their ads are not blocked.

The site has a post-moderation system, that is, the ad first hits the site and only then passes a moderator check. Therefore, if your ad has been blocked for one of the violation items, other ads with the same violations will also be blocked. If it still happened that the moderator lost sight of the violation, you can report it to us by sending an email to info@foxyad.com, we will certainly consider your complaint and take action.

Updated 03.07.2020